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Troubleshooting and Support
Customer Support is available in the following languages:
Dutch, English, French, German, Italian, Portuguese,
Spanish, Swedish, Traditional Chinese, Simplified
Chinese, Japanese, Korean. (Danish, Finnish, and
Norwegian support information is available in English
only.)
3. Access HP e-support. If you have access to the Internet,
connect with HP via e-mail by going to:
www.hp.com/support. You will receive a personal reply
from an HP Customer Support technician. E-mail support
is available in the languages listed at that website.
4. (US and Canadian customers, skip this step and go on to
Step 5.) Contact your local HP dealer. If your digital
camera has a hardware failure, take it to your local
HP
dealer for a solution. Service is free during your
digital camera’s limited warranty period.
5. Contact HP Customer Care for support by phone. Please
consult the following website to check the details and
conditions of phone support in your country/region:
www.hp.com/support. As a part of HP’s continuing
efforts to improve phone support information services, we
advise you to check the HP website on a regular basis for
new information regarding service features and delivery.
If you cannot solve the problem using the above options,
call HP while you are in front of your computer and
digital camera. For faster service, please be prepared to
provide the following information:
• The digital camera’s model number (on the front of the
camera)
• The digital camera’s serial number (on the bottom of
the camera)
• The computer’s operating system and available RAM