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Troubleshooting and Support
My image is
too bright
(continued).
A natural or
artificial source
other than the
flash provided
too much light.
• Try taking the picture from a
different angle.
• Avoid pointing the camera
directly toward a bright light
or reflective surface on a
sunny day.
• Decrease EV Compensation
(see
page 56).
The scene had
many dark
objects, such as
a black object
on a dark
background.
Decrease the EV Compensation
(see
page 56).
The Display
Brightness
needs to be
adjusted.
Set the Display Brightness in
the Setup Menu to Low or
Medium (see page 94).
My image is
too dark.
The flash was
on, but the
subject was too
far away.
Make sure your subject is
within the flash working
distance (see page 168). If not,
try using the Flash Off
setting (see page 40), which
will require a longer exposure
(use a tripod) or use Adaptive
Lighting (see page 52).
The scene had
many light-
colored objects,
such as a white
object on a light
background.
Increase the EV Compensation
(see
page 56).
Problem Possible Cause Solution