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F10
Troubleshooting
Technical Notes and Index
Bright specks
appear in pictures
shot using flash.
Flash is reflecting off particles in air. Lower the flash. 56
Flash does not fire.
• A shooting mode where flash cannot fire is selected.
• Another function that is set now is restricting the flash.
65
75
The digital zoom is
not available.
•Off is selected for Digital zoom in the setup menu.
• When R (Backlighting) (HDR setting is other than Off), Scene
auto selector, Portrait, Night portrait, Easy panorama in
Panorama, Pet portrait or 3D photography is selected in
scene mode, the digital zoom cannot be used.
• Other functions that restrict the use of digital zoom are set.
104
38, 39, 39,
40, 43,
44, 45
75
Image size not
available.
• Another function that is set now is restricting Image size.
• When the scene mode is set to Easy panorama in
Panorama or 3D photography, the image size is fixed.
75
43, 45
No sound when
shutter is released.
•Off is selected for Shutter sound under Sound settings in
the setup menu.
•Sports, Museum or Pet portrait is selected in scene mode.
• Other functions that restrict the use of the shutter sound are
set.
• Do not block the speaker.
104
40, 42,
44
75
2
AF-assist
illuminator does
not light.
Off is selected for AF assist in the setup menu. Even when Auto
is set, AF-assist illuminator may not light depending on the focus
area position or scene mode.
104
P
ict
ures appear
smeared.
Lens is dirty. Clean lens. F6
Colors are
unnatural.
White balance does not match light source. 68, E31
Ring-shaped or
rainbow-colored
bands are seen on
the screen or the
shot image.
When the subject is backlit or when shooting with an extremely
bright light source in the display, such as in sunlight, ring-shaped
or rainbow-colored bands may appear on the image.
Change the position of the light source or remove it from the
display, and try shooting again.
–
The image taken
becomes grainy.
As the subject is dark, shutter speed is too slow or ISO sensitivity
is too high.
• Use flash.
• Specify a lower ISO sensitivity setting.
56
69, E38
Pictures are too
dark
(underexposed).
• Flash window is blocked.
• Subject is beyond flash range.
• Adjust exposure compensation.
• Raise the ISO sensitivity.
• Subject is backlit. Raise the flash, and set the scene mode R
(Backlighting) with HDR set to Off or set the flash mode to m
(fill flash).
28
56
64
69, E38
38, 56
Problem Cause/Solution
A