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213
Troubleshooting
Technical Notes and Index
Zoom does not
operate.
•On is selected for Wide-angle converter in the shooting
menu.
• When the lens ring is removed while the camera is on, the
zoom is fixed in a wide-angle end. Turn the camera off,
attach the lens ring, and then turn the camera on again.
104
104
Digital zoom is not
available.
•Off is selected for Digital zoom in the setup menu.
• The digital zoom cannot be used in the following
situations.
- When the focus mode is set to E (manual focus)
- When Subject tracking is selected for AF area mode
- When Smile timer is set
- When Scene auto selector, Portrait or Night
portrait is selected in scene mode
- When Image quality in the quick menu is set to NRW
(RAW), NRW (RAW) + Fine, NRW (RAW) + Normal or
NRW (RAW) + Basic
- When On is selected for Wide-angle converter in the
shooting menu
- When Multi-shot 16 is set for Continuous in the
shooting menu
178
40
85
36
46, 48, 49
68
104
99
Image size not
available.
Another function that is set now is restricting Image size. 108
No sound when
shutter is released.
•Off is selected for Shutter sound under Sound settings
in the setup menu.
• Continuous, BSS, Continuous flash or Multi-shot 16 is
selected for Continuous in the shooting menu.
• A mode other than Off
is selected for Auto bracketing in
the quick menu.
•Sports or Museum is selected in scene mode.
• The movie mode is selected.
• Do not block the speaker.
179
99
80
49, 54
146
5, 26
AF-assist
illuminator does
not light.
Off is selected for AF assist in the setup menu. Even when
Auto is set, AF-assist illuminator may not light depending on
the focus area position or scene mode.
177
Pictures appear
smeared.
Lens is dirty. Clean lens. 195
Colors are
unnatural.
White balance does not match light source. 76
Problem Cause/Solution
A