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16.Turn off your camera and computer.
17.Turn your computer back on and reinstall the software from the CD-ROM.
*At this time, do not connect your camera.
18.Connect your camera via the USB cable to your computer. When the computer recognizes
the camera, the [New Hardware] screen launches and your camera is registered by the com-
puter.
Step 2If your computer still does not recognize the camera, follow the steps below.
1. Load the Caplio CD-ROM into your computer.
2. Connect your camera via the USB cable to your computer.
3. Click the [Start] button on the Windows taskbar to display the [Start] menu.
4. On the [Start] menu, point to [Settings], and then click [Control Panel].
5. On the Control Panel displayed, double-click the [System] icon.
6. On the [System Properties] screen displayed, double-click the [Hardware] tab.
7. On the [Hardware] tab page displayed, click the [Device Manager] button.
8. On the [Device Manager] page displayed, click [+] on the left side of [Port COM/LPT] to open.
9. Check whether or not there is an unknown device symbol (!) indicated for [Ricoh Camera
Port]. If there is, select it, and then click the [Delete] button at the bottom of the [Device Man-
ager] tab to delete it.
10.Click [OK] to close the [System Properties] screen.
11.When the display returns to the Control Panel, double-click the [Add/Remove Applications]
icon.
12.On the [Add/Remove Applications Properties] screen displayed, select [Caplio Software],
and then click the [Add/Remove] button. This uninstalls the Caplio Software.
13.Click [OK] to close the [Add/Remove Applications Properties] screen.
14.Click the [x] (Close) button to close the Control Panel.
15.Turn off your camera and computer.
16.Turn your computer back on and reinstall the software from the CD-ROM.
*At this time, do not connect your camera.
17.Connect your camera via the USB cable to your computer. When the computer recognizes
the camera, the [New Hardware] screen launches and your camera is registered by the com-
puter.
• For Windows XP
Step 1First, follow the steps below.
1. Load the Caplio CD-ROM into your computer.
2. Connect your camera via the USB cable to your computer.
3. Click the [Start] button on the Windows taskbar to display the [Start] menu.
4. On the [Start] menu, click [Control Panel].
5. On the Control Panel displayed, click [Switch to Classic Display]. The display changes its
appearance and the [System] icon appears.