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Troubleshooting
SYMPTOMS AND SOLUTIONS
If these instructions do not solve your problem, contact the nearest Samsung authorized service center.
Power
Symptom Explanation/Solution
The camcorder does not turn on.
• The battery may not be installed on your camcorder. Insert a battery into the camcorder.
• The inserted battery may be discharged. Charge the battery or replace it with a charged one.
• If you use a power adaptor, make sure it is properly connected to the wall outlet.
• Remove the battery or unplug the power adaptor, and then reconnect the power supply to the
camcorder before turning it on.
The power automatically turns off.
• If no button is pressed for about 5 minutes, the camcorder is automatically turned off (Auto Power Off).
To disable this option, change the setting of Auto Power Off to Off.
• Use the power adaptor.
Power cannot be turned off .
• Remove the battery or unplug the power adaptor, and then reconnect the power supply to the
camcorder before turning it on.
The battery is quickly discharged.
• The temperature is too low.
• The battery is not fully charged. Recharge the battery.
• The battery has reached the end of its lifespan and cannot be recharged. Use another battery.
Displays
Symptom Explanation/Solution
The TV screen or LCD display has distorted images
or has stripes at the top/ bottom or on the left/right.
• This can occur when recording or viewing a 16:9-ratio image on a 4:3-ratio TV, or vice versa. For more
details, see display specifications.
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