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Troubleshooting
Displays
Symptom Explanation/Solution
Unknown indicator appears on the screen.
• A warning indicator or message appears on the screen.
pages 93~95
An afterimage remains on the LCD screen. • This occurs if you disconnect the power adaptor or remove the battery before turning the power off.
The image on the LCD screen looks dark. • Ambient light is too bright. Adjust the brightness and angle of the LCD.
Storage media
Symptom Explanation/Solution
Memory card functions are not operable.
• Insert a memory card into your camcorder properly.
page 30
• If you use a memory card formatted on a computer, format it again directly on your camcorder.
page 80
Image cannot be deleted.
• You cannot delete the images protected by another device. Release the protection of the image on the
device.
page 72
• Release the lock on the write-protect tab of the memory card (SDHC memory card, etc.), if any
.
page 31
You cannot format the memory card.
• Release the lock on the write-protect tab of the memory card (SDHC memory card, etc.), if any.
page 31
• The memory card is not supported on your camcorder or the card has some problems.
The data file name is not indicated correctly.
• The file may be corrupted.
• The file format is not supported by your camcorder.
• Only the file name appears if the directory structure does not comply with the international standard.
Your computer does not recognize an SDXC memory
card.
• SDXC memory cards use the exFAT file system. To use SDXC memory cards on a Windows XP computer,
download and update the exFAT file system driver from the Microsoft website.
Your TV or computer cannot display photos and
videos that are stored on an SDXC memory card.
• SDXC memory cards use the exFAT file system. Ensure that the external device is compatible with the
exFAT file system before connecting the product to the device.