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Troubleshooting
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Problem: Takes a long time to send an image.
Check: A large file size can greatly increase the amount of time
required for transmission.
Solution: Reduce the file size (decrease the number of scanned
pages, use a lower resolution setting, or use a higher
compression level such as G4).
Problem: Cannot connect to the network.
Check: The Network Interface Board (NIC) has failed or is not
properly connected.
Solution:
Make sure the NIC is operating properly and is connected to
the network cable. If the problem persists, contact your
administrator or authorized Sharp Dealer.
Error Message at the Communication Error
When a communication error has occurred during the sending the
scanned image data, the following error message with an error code
will appear in the display of the machine.
Error Code Table
Error Code Description of the Error
CE-01 An optional network interface board is not installed or
out of order.
CE-02 Cannot find the specified mail server or FTP server.
CE-03 The server has been down during the scanning of the
original.
CE-04 An invalid account name or password for the FTP
server has been entered.
CE-05
An invalid directory of the FTP server has been entered.
CE-00 Other error than the above mentioned has occurred.
NET-SCAN ERROR CE-XX