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Page 44 Resetting the Appliance Using SafeMode
Resetting the Appliance Using SafeMode
If you are unable to connect to the SonicWALL security
appliance’s management interface, you can restart the
SonicWALL security appliance in SafeMode. The SafeMode
feature allows you to quickly recover from uncertain
configuration states with a simplified management interface that
includes the same settings available on the System > Settings
page.
To reset the SonicWALL security appliance, perform the
following steps:
1. Connect your management station to a LAN port on the
SonicWALL security appliance and configure your
management station IP address with an address on the
192.168.200.0/24 subnet, such as 192.168.200.20.
Note: The SonicWALL security appliance can also respond
to the last configured LAN IP address in SafeMode.
This is useful for remote management recovery or
hands off recovery in a datacenter.
2. Use a narrow, straight object, like a straightened paper clip
or a pen tip, to press and hold the reset button on the
security appliance for five to ten seconds. The reset button
is on the front panel in a small hole to the right of the USB
connectors.
Tip: If this procedure does not work while the power is on,
turn the unit off and on while holding the reset button
until the Test light starts blinking.
The Test light starts blinking when the SonicWALL security
appliance has rebooted into SafeMode.
3. Connect to the management interface by pointing the Web
browser on your management station to http://
192.168.200.1. The SafeMode management interface
displays.
4. Try rebooting the SonicWALL security appliance with your
current settings. Click the boot icon in the same line with
Current Firmware.
5. After the SonicWALL security appliance has rebooted, try
to open the management interface again. If you still cannot
open the management interface, use the reset button to
restart the appliance in SafeMode again. In SafeMode,
restart the SRA SSL VPN image with the factory default
settings. Click the boot icon in the same line with Current
Firmware with Factory Default Settings.