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187
Troubleshooting
Types of trouble and how to correct trouble
Symptom Cause and/or Corrective Actions
• The contrast between the subject and background is too
high. This is not a malfunction.
• This is not a malfunction.
• SLOW SHTR, Super NightShot* or Color Slow Shutter* is
activated. This is not a malfunction.
• If 10 minutes elapse after you set the POWER switch to
CAMERA or DEMO MODE is set to ON in the menu
settings without a cassette and the “Memory Stick”*
inserted, your camcorder automatically starts the
demonstration.
c Insert a cassette/a “Memory Stick”* or press the LCD
screen. The demonstration stops. You can also set
DEMO MODE to OFF in the menu settings (p. 183).
• NIGHTSHOT is slid to ON.
c Slide it to OFF (p. 34).
• NIGHTSHOT is slid to ON in a bright place.
c Slide it to OFF (p. 34).
• The back light function is active.
c Deactivate it (p. 33).
• BEEP is set to OFF in the menu settings.
c Set it to MELODY or NORMAL (p. 184).
c Set STEADYSHOT to OFF in the menu settings (p. 177).
• The power of the external flash (optional) is off or the
power source is not installed.
c Turn on the external flash (optional) or install the power
source.
•2 or more external flashes (optional) are attached.
c Only 1 external flash (optional) can be attached.
• PORTRAIT or SPORTS of PROGRAM AE is on when
recording in light from a discharge tube such as a
fluorescent lamp, sodium lamp or mercury lamp.
c Set PROGRAM AE to AUTO in the menu settings.
* DCR-TRV22/TRV33 only
(continued on the following page)
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.
A vertical band appears when you
shoot a very bright subject.
Some tiny spots in white, red, blue
or green appear on the screen.
An unknown picture appears on
the screen.
The picture is recorded in incorrect
or unnatural colors.
Picture appears too bright, and the
subject does not appear on the
screen.
The click of the shutter does not
sound.
Black bands appear when you
record a TV screen or computer
screen.
An external flash (optional) does
not work.
Flickering or changes in color
occurs.