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User Guide
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Changing Your WiLife Online Login Name
online.wilife.com > My Account > Change Login
Note: When you change your login name, your account will be disabled until you complete the process, as
described below.
If the e-mail address you are using for your wilife.com login is no longer valid, please change login. A valid e-
mail address will allow you to recover a lost password and use other services.
Note: If you do change your login, DO NOT FORGET TO UPDATE your Username and Password in your WiLife
Command Center. Instructions below.
To change your login name, follow these instructions:
1) Go to online.wilife.com.
If you are logged in, the system will automatically open your My Cameras page. If not, you will need to
enter your login name and password.
2) Click on My Account.
3) Click “Change Login.”
4) In the Current E-mail field, enter your current e-mail address.
5) In the New E-mail field, enter the e-mail address that you want to use for WiLife Online.
Note: It must be an active Internet e-mail address.
6) Re-enter the e-mail address in the Confirm E-mail field.
7) Click the button CHANGE USER LOGIN. An activation e-mail will be e-mailed to you.
8) Open your e-mail account and open the e-mail that was forwarded to you by WiLife. Follow the
instructions in the e-mail.
9) Now that you have changed your WiLife Online Account login name, you must change the Email login
name in the WiLife Command Center > Setup > Online tab screen. See “Create Your WiLife Online
Account” for details.
If you do not change the E-mail on the Online tab screen in Command Center, then the Remote
Viewing process will not recognize your account. Errors you may encounter include the following: