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AXIS 233D - Troubleshooting
Emergency Recovery Procedure
If power or the network connection to the AXIS 233D is lost during the upgrade, the
process will fail and the unit will become unresponsive. When the status indicator flashes
red it indicates a failed upgrade. To recover the unit, follow the steps below. The serial
number is found on the label on the product casing and was included on an extra label
included in the package.
1. Unix/Linux - From the command line, type the following:
arp -s <IP address of AXIS 233D> <Serial number> temp
ping -s 408 <IP address of AXIS 233D>
Windows - From a command/DOS prompt, type the following:
arp -s <IP address of AXIS 233D> <Serial number>
ping -l 408 -t <IP address of AXIS 233D>
Note:
The ping -l command is the lower-case letter (L).
2. If the unit does not reply within a few seconds, restart it and wait for a reply. Press
CTRL+C to stop Ping.
3. Open a browser and type in the AXIS 233D’s IP address. In the page that appears, use
the Browse button to select the upgrade file to use, for example, axis233d.bin. Then
click the Load button to restart the upgrade process.
4. After the upgrade is complete (1-10 minutes), the unit automatically restarts and
shows a steady green (for about 10 seconds) on the status indicator before returning
to its normal unlit status.
5. Reinstall the AXIS 233D.
If the emergency recovery procedure does not get the AXIS 233D up and running again,
contact Axis support at www.axis.com/techsup