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Solving Problems 57
Solving Problems
You can diagnose and solve most problems by checking the messages on the LCD
screen and trying the recommended solutions.
You can also check “Problems and Solutions” on page 59 for basic troubleshooting
suggestions, or double-click the User’s Guide icon on your computer desktop for
more detailed help.
See these sections:
■ “LCD Screen Messages” (below)
■ “Problems and Solutions” on page 59
■ “Where To Get Help” on page 62
LCD Screen Messages
Message Solution
A printer error has occurred. See
your documentation.
Paper may be blocking movement of the
print head. Turn off the printer, then lift up
the printer cover and remove any jammed
paper or other foreign objects. Also, make
sure you’ve removed all of the packing
material. Then turn the printer back on. If
you still see this error message, contact
Epson as described on page 62.
Waste ink pad in the printer is
saturated. Contact your dealer to
replace it.
Contact Epson as described on page 62.
Cannot recognize ink cartridges. Make sure the ink cartridges are installed
correctly. See page 53 for details.
The document is too complex to
print with Bluetooth.
See your Bluetooth device’s documentation.