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Where To Get Help
Epson Technical Support
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at http://support.epson.com and select your
product for solutions to common problems. You can download drivers and
documentation, get FAQs and troubleshooting advice, or e-mail Epson with your
questions.
Speak to a Support Representative
Before you call for support, please have the following information ready:
■ Product name (Epson Stylus Photo R380)
■ Product serial number (located on the back)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration and operating system version
■ Description of the problem
Then call:
■ U.S.: (562) 276-7282, 6 AM to 8 PM, Pacific Time, Monday–Friday,
7
AM to 4 PM Saturday
■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday–Friday
Toll or long distance charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper from an Epson authorized reseller.
To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can
purchase online at
www.epsonstore.com (U.S. sales) or www.epson.ca
(Canadian sales).
ArcSoft PhotoImpression Technical Support
Phone: (510) 440-9901 8:30 AM to 5:30 PM, Pacific Time, Monday–Friday;
Online and E-mail: www.arcsoft.com, support@arcsoft.com