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Problems and Solutions 61
Print Quality Problems
If you have any problems with the copy or print quality, try these solutions:
■ Make sure the printer is not tilted or placed on an uneven surface.
■ Load the paper printable side up (usually the whiter, brighter, or glossy side).
■ Make sure your paper isn’t damp or curled.
■ Use a support sheet with special paper or load your paper one sheet at a time.
Remove sheets from the output tray as they are printed.
■ Make sure the type of paper you loaded matches the paper size and paper type
settings on the control panel or in your printer software (see page 44).
■ For the best print quality, use Epson special paper (see page 44) and genuine
Epson ink cartridges (see page 51).
■ Set the tray lever to the paper position for paper, then pull out the front tray
extensions. If you are printing on CDs or DVDs, push in the extensions, then
set the lever to the CD/DVD position.
■ If you notice light or dark bands across your printouts or they are too faint,
you may need to clean the print head. This unclogs the nozzles so they can
deliver ink properly. Run a nozzle check as described on page 48 to see if the
print head needs cleaning. Then clean the print head as described on page 49.
■ If you notice jagged vertical lines, you may need to align the print head. See
page 50 for instructions.
■ The ink cartridges may be old or low on ink; see page 51 for instructions on
replacing an ink cartridge.
■ If you’re using Windows and see wrong or missing colors, try turning off
PhotoEnhance. Also check if you’re using a special effect that alters image
colors, like Sepia.
Note:
Automatic photo correction is on by default. However, due to the complexity and
nature of some photographs, not all images can be corrected.