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User response: Check that the ink cartridge of the imprinter is mounted properly and
scan again.
• Imprinting position is set out of paper. Please check the imprinting position and try again.
Cause: Printing is not available because the printing part is outside the paper
width.
User response: Adjust the imprinter so that the printing part is settled within the paper
width.
• A Hardware Alarm is detected in the Imprinter or Endorser option.
Cause: Failure on Imprinter or Endorser.
User response:
Please check if the Imprinter or the Endorser is installed completely.
If the error occurs after checking the Imprinter or the Endorser, please
contact the retail store where the product was purchased or the nearest
service center.
• The double feed is detected.
Cause: The papers are scanned with double feeding. (One paper stuck to
another)
User response: Remove the papers stopped by double feeding, and reset them.
• Insufficient memory.
Cause: Insufficient memory for scanning. The memory available may be
insufficient because an application consuming much GDI memory is
operating, too many other programs operate at the same time, or there
are too many registered device drivers. The user may mistakenly
think that adding more memory will solve this problem. However, in
most cases, memory shortage is due to insufficient conventional
memory (called the main memory within 640 kilobytes). Checking
CONFIG.SYS and AUTOEXEC.BAT may be a better solution.
User response: Cancel the registration of device drivers that are irrelevant and make
sure that only the absolutely necessary programs are operating. Use
the memory optimization tool to allocate as much conventional
memory as possible.