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7.2 Device Trouble Related to Operation
• The [Scan] button is pressed, but scanning is not performed.
Cause: Has the scanner power been turned on? Has the SCSI cable been
connected correctly? Has the correct device type been selected using
[Select TWAIN Input Device]?
• The scanner appears to be operating, but no image is displayed.
Cause: Has the SCSI cable between the scanner and the main unit been
connected correctly?
Is the [Brightness] value or [Threshold] value too small?
When the [Minimize] button is pressed, is the [Restore] button
displayed?
Is the application set to perform only file output?
User response: If the [Restore] button is displayed after the [Minimize] button is
pressed, the problem could be the display driver that is being used.
Contact the manufacturer of the display driver.
If a file has been selected as output destination with the environment
settings by the image scanner operation confirmation utility, try to
change to screen output.
• When you don’t know how to replace consumables.
User response: Refer to section 6.6 “Device Setup Tab Folder”- [Page counter] for
replacement procedure of consumables.
Also see the Operator’s guide of the scanner for how to replace
consumables.
• An application is started automatically or a window appears to choose an application.
Cause: Device event is activated.
User response: See Chapter 6.3 “Events Tab” and select “Disable device events” or
define the proper setting.