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troubleshooting: printer problems
27
(continued from
previous page)
Printing is very slow.
You may be printing in
Reserve Mode. The
printer enters Reserve
Mode when one of the
print cartridges is
missing.
Replace the missing print cartridge
with a new one.
The printer will not
turn on.
The printer may have
drawn too much power.
Unplug the printer’s power cord
and wait approximately 10
seconds. Reconnect the power
cord and press the P
OWER button
to turn on the printer.
The printer is plugged
into a power strip and
the power strip is turned
off.
Turn on the power strip.
The Print light is
blinking green.
The printer may be
processing information.
Be patient. The printer needs some
time to finish processing the
information.
The Print light is
blinking amber.
The printer needs
attention.
Try the following:
1 Check the computer monitor or
camera LCD for instructions.
2 If this does not work, turn the
printer off. Unplug the printer’s
power cord, wait one minute,
then plug it in again. Turn the
printer on.
The Print light is
blinking red.
A fatal error has
occurred.
Try the following:
1 Turn the printer off. Unplug the
printer’s power cord, wait one
minute, then plug it in again.
Turn the printer on.
2 If this does not work, check
www.hp.com or contact HP
Support and Services. See the
Software Setup & Product
Support booklet that came with
your printer for contact
information.
Problem Possible cause Solution
tw_basics.book Page 27 Monday, July 1, 2002 8:47 AM