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troubleshooting: printing problems
37
Photos are not
printing correctly.
(continued on next
page)
You may not have
loaded the photo paper
correctly.
Load the photo paper with the side
to be printed facing down. If you
are using tabbed paper, load the
paper so the tab feeds in last.
The photo paper may not
have fed into the printer
correctly.
Check for a paper jam, then try the
following:
• Insert the photo paper as far as
it will go into the photo tray.
• Load one sheet of photo paper
at a time.
You may not have
selected the appropriate
paper type or paper
size.
Windows PC
1 Select the appropriate HP
photo paper as the paper type
on the Quality tab of the printer
Properties dialog box.
2 Select the size of the photo
paper as the Paper Size.
Macintosh
1 In the Page Setup dialog box,
select the size of the photo.
2 On the Paper Type/Quality
panel of the Print dialog box,
select Photo Paper as the paper
type, then select the specific
photo paper.
3 Click OK to print your
document.
Problem Possible cause Solution
tw_basics.book Page 37 Monday, July 1, 2002 8:47 AM