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basics guide
30
(continued from
previous page)
No page came out of
the printer.
A problem may exist
with the print cartridges.
Try the following:
• Check the computer monitor or
camera LCD for any error
messages.
• Check the Print cartridge status
light.
• Replace the print cartridges.
The printer may still be
processing information.
See printer problems on page 24.
Macintosh OS 9.x
only
No page came out of
the printer.
Not enough memory is
allocated in the System’s
PrintMonitor application.
Allocate more memory to the
application in the Get Info dialog
box.
A blank page came
out of the printer.
(continued on next
page)
You may be out of ink. Windows PC
• Check the ink levels of the print
cartridges from the Estimated
Ink Level tab of the Toolbox.
Macintosh
• Check the ink level status in the
HP Inkjet Utility.
If you are out of ink, replace the
print cartridge.
You may have previously
begun a print job and
then cancelled it.
If you cancel a print job before the
file has started printing, the printer
may have already loaded paper
in preparation for printing. When
you start the next print job, the
printer ejects the blank page
before continuing with the current
job.
You may be trying to
print a fax.
Try the following:
1 Save the fax in a graphic
format, such as TIFF.
2 Place it in a word processing
document and print it from
there.
Problem Possible cause Solution
tw_basics.book Page 30 Monday, July 1, 2002 8:47 AM