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Troubleshooting
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Recording
Pictures cannot be recorded.
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The built-in memory/the card is full.
→ Free space by deleting unwanted pictures (→50).
Recorded pictures look white.
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The lens is dirty (fingerprints, etc.).
→ Turn the camera on to extend the lens barrel, and clean lens surface with a soft, dry cloth.
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The lens is foggy (→7).
Recorded pictures are too bright/too dark.
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Adjust the exposure (→90).
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[Min. Shtr Speed] is set to a fast speed. Check the setting (→135).
Several pictures are taken when I press the shutter button just once.
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The camera is set to [Auto Bracket] or [Burst].
Recorded pictures are not sharp.
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The set mode is not appropriate for the distance to the subject. (Focusing ranges vary according to
the recording mode.)
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The subject is outside of focus range. (→79)
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This can be caused by camera shake or subject movement. (→38)
Recorded pictures are blurred. The stabilizer function ineffective.
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The shutter speed is slower in dark locations and the stabilizer function is less effective.
→ Hold the camera firmly with both hands, keeping arms close to body.
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Use a tripod and the self-timer (→89) when using slower shutter speeds with [Min. Shtr Speed].
[Auto Bracket] cannot be used.
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There is only enough memory for 2 pictures or fewer.
Recorded pictures appear coarse, or there is interference.
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The ISO Sensitivity is high, or the shutter speed is low.
(The Default [Sensitivity] setting is [AUTO] – interference may appear with indoor pictures.)
→ Reduce the [Sensitivity] (→130).
→ Take pictures in brighter locations.
Stripes or flickering may appear under lighting such as fluorescent lighting
and LED lighting fixtures.
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This is characteristic of MOS sensors like the one in this camera. This is not a
malfunction.
Brightness or coloring of recorded pictures are different than in reality.
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When recording under fluorescent or LED lighting fixtures etc., increasing the shutter speed may
introduce slight changes to brightness and color. These are a result of the characteristics of the light
source and do not indicate a malfunction.
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When recording subjects in extremely bright locations or recording under fluorescent lighting, LED
lighting fixtures, mercury lamps, sodium lighting etc., the colors and screen brightness may change
or horizontal stripes may appear on the screen.