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169
Troubleshooting
Technical Notes
Shooting
Problem Cause/Solution
A
No picture taken. • When camera is in playback mode or the
setup menu is displayed, press the shutter-
release button.
• Battery is exhausted.
• When flash indicator blinks, flash is charging.
32
26
63
Camera cannot focus. • The intended subject is one with which
autofocus does not perform well.
• Set AF assist in the setup menu to Auto.
• Turn camera off and then on again.
31
148
26
Pictures are blurred. • Use flash.
• Increase ISO sensitivity value.
• Enable vibration reduction.
• Use D (Best Shot Selector).
• Use tripod and self-timer.
62
73
147
68
58
Bright specks appear in
pictures taken with flash.
Flash is reflecting off particles in air. Set the
m
Flash mode setting to W Off.
62
Streaks of light or partial
discoloration are visible in the
monitor.
Smear occurs when extremely bright light
strikes the image sensor. When shooting with
Continuous set to Multi-shot 16 and when
recording movies, avoiding bright objects, such
as the sun, reflections of the sun, and electric
lights is recommended.
162
Flash does not fire. • The
m
Flash mode setting is set to W Off.
• Scene mode with which the flash does not
fire is selected.
• Another function that restricts flash is
enabled.
62
39
75
Optical zoom cannot be used. Optical zoom cannot be used while recording
movies.
122
Digital zoom cannot be used. • Digital zoom is set to Off in the setup menu.
• Digital zoom is not available in the following
situations.
- When b Portrait or e Night portrait
scene mode is selected
- Touch shooting is set to Q Subject
tracking.
- When shooting with the smile timer
- Before movie recording begins (however,
digital zoom of up to 2× can be applied
while movies are being recorded)
- When W Multi-shot 16 is selected for the
C Continuous setting
148
39, 40
56
60
122
68