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170
Troubleshooting
Technical Notes
A Image mode not available. Another function that restricts the A Image
mode option is enabled.
75
No sound when the shutter is
released.
• Off is selected for Sound settings>Shutter
sound in the setup menu.
• C Continuous, W Multi-shot 16 or D BSS
is selected for the C Continuous setting.
• d Sports or l Museum scene mode is
selected.
• D mode is selected.
• The speaker is blocked. Do not cover the
speaker.
149
68
40, 43
122
4
AF-assist illuminator does not
light.
• Off is selected for the AF assist option in the
setup menu.
• AF-assist illuminator turns off automatically in
some scene modes.
148
39-44
Pictures appear smeared. Lens is dirty. Clean lens. 160
Colors are unnatural. White balance does not match light source. 70
Randomly spaced bright pixels
(“noise”) appear in image.
Shutter speed too slow or ISO sensitivity is high as
the subject is dark. Noise can be reduced by:
• Using flash
• Specifying a lower ISO sensitivity setting
• Using a scene mode which has noise
reduction ability.
62
73
39-44
Pictures are too dark
(underexposed).
• The m Flash mode setting is set to W Off.
• Flash window is blocked.
• Subject is beyond flash range.
• Adjust exposure compensation.
• Increase the ISO sensitivity.
• Subject is backlit. Select o Backlight scene
mode or set the m Flash mode setting to X
Fill flash.
62
28
62
66
73
44, 62
Pictures are too bright
(overexposed).
Adjust exposure compensation. 66
Unexpected results when flash
set to V Auto with red-eye
reduction.
When taking pictures with V Auto with red-
eye reduction or fill flash with slow sync and
red-eye reduction in e Night portrait scene
mode, In-Camera Red-Eye Fix may be applied to
areas not affected by red-eye. Use any scene
mode other than e Night portrait, and change
the flash mode to any setting other than V
Auto with red-eye reduction and try taking a
picture again.
40, 62
Problem Cause/Solution
A