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Hollywood DV-Bridge User’s Guide • Technical Support • Page 63
Technical Support
Dazzle Technical Resource Center
The Dazzle Hollywood DV-Bridge is easy to use and normally should not produce
complications. However, if you need assistance or have questions of any kind, our trained
staff members are ready to help. We highly recommend that you use the Dazzle Interactive
Knowledgebase at www.Dazzle.com, as this is the fastest method of accessing support
resources for your Dazzle product. Begin by clicking the Support link, then select
Interactive Support from the provided menu. E-mail support is also available via our
Interactive Knowledgebase.
Dazzle's Technical Resource Center can be reached 24 hours a day 7 days a week.
If you are calling for the first time, or if you are within your 30 day free technical support
window (includes the date of your first support call and the 29 days following), contact
Dazzle at (203) 315-4230.
If you have extended beyond your free 30 day technical support window, contact Dazzle at
(800) 570-9548 (charges apply). We highly recommend having your computer nearby when
calling to facilitate troubleshooting.
If you wish to contact Dazzle’s Technical Resource Center via fax, you may do so at (203)
483-5985.
In the UK, please contact local support at (0) 9062 160 180 (25p/minute).