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Troubleshooting
PictBridge compliant printer
Symptom Cause Solution
The connection cannot be
established.
• The printer is not compliant with the PictBridge.
• The printer is not set for the connection with the
camera.
• [USB Connect] is not set to [PictBridge] in the
SET UP settings.
• Depending on the circumstances, the connection
may not be established.
p Consult with the printer manufacturer.
p Check that the printer is turned on and can connect with the
camera.
p Set it to [PictBridge] (page 114).
p Disconnect and connect the cable for multi-use terminal (USB)
again. If an error message is indicated on the printer, refer to the
operating instructions supplied with the printer.
You cannot print images. • The camera is not connected to the printer.
• The printer is not turned on.
• If you select [Exit] during printing, you may not
print again depending on your printer.
• Movies cannot be printed.
• Images modified with a computer or images shot
using other than this camera may not be able to
be printed.
p Check that the camera and the printer are properly connected
using the cable for multi-use terminal (USB).
p Turn on the printer. For further information, refer to the
operating instructions supplied with it.
p Disconnect and connect the cable for multi-use terminal (USB)
again. If you cannot print still, disconnect the cable for multi-
use terminal (USB), turn off and on the printer, then connect the
cable for multi-use terminal (USB) again.
—
—
Printing is canceled. • You disconnected the cable for multi-use
terminal (USB) before the (Not
disconnect USB multi cable) mark disappears.
—
You cannot insert the date
or print images in the
index mode.
• The printer does not provide these functions.
• The date may not be inserted in the index mode
depending on the printer.
p Consult with the printer manufacturer whether the printer
provides these functions or not.
p Consult with the printer manufacturer.
“---- -- --” is printed on the
date-inserted part.
• The recording date data is not recorded on the
image.
p The images that do not have the recording date data cannot be
printed with the date inserted. Set [Date] to [Off] and print it.