Getting Help from Canon
Help Us Help You Better
Before you contact Canon, please record the following information.
Serial Number (located on the bottom of the product): ______________________________________________________________________________________________
Model Number (located on the top of the product):_________________________________________________________________________________________________
Setup CD-ROM number (located on the CD-ROM): ________________________________________________________________________________________________
Purchase Date: ____________________________________________________________________________________________________________________________
Customer Technical Support Sequence*
1. Internet — www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition,
the latest driver downloads, answers to frequently asked questions, product information, and “where to buy” instructions are found here.
2. Email Tech Support — www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support representatives, specially trained to communicate quick, easy, and logical solutions
to your inquiries within 24 hours.
3. Toll-Free Live Tech Support — (1-800-828-4040)
This option provides live telephone technical support, free of service charges, Monday-Saturday (excluding holidays), during your product’s 1 year limited warranty
period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4. Extended Service and Support — www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support
coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchange product replacement program. For
further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be purchased
during your product’s warranty period.
For more information and updated program specifics, please visit our web site at www.canontechsupport.com.
*Support program specifics are subject to change without notice.
Ordering Information
For additional supplies, use the following descriptions and order numbers.
Description Order #
Ink Tanks
CLI-36 Color 1511B002
Canon Specialty Papers
All Occasion Photo Cards (4" x 8"/ 50 sheets) 1029A069
Glossy Photo Paper Credit Card Size (100 sheets) 9157A023
Matte Photo Paper (4" x 6"/ 120 sheets) 7981A014
Photo Paper Glossy (4" x 6"/ 50 sheets) 0775B021
Photo Paper Glossy (4" x 6"/ 100 sheets) 0775B022
Photo Paper Plus Double Sided (5" x 7"/ 10 sheets) 9981A006
Photo Paper Plus Double Sided Album Kit (5" x 7") 0041B005
Photo Paper Plus Glossy (4" x 6"/ 20 sheets) 7980A007
Photo Paper Plus Glossy (4" x 6"/ 50 sheets) 7980A012
Photo Paper Plus Glossy (4" x 6"/ 120 sheets) 7980A022
Photo Paper Plus Glossy (5" x 7"/ 20 sheets) 7980A019
Photo Paper Plus Semi-gloss (4" x 6"/ 50 sheets) 1686B014
Photo Paper Pro (4" x 6"/ 20 sheets) 1029A014
Photo Paper Pro (4" x 6"/ 75 sheets) 1029A027
Photo Stickers (16 stickers/sheet, 5 sheets/pack) 0001C001
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at
www.estore.usa.canon.com
.
© 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or trademarks in other countries. All other
product and brand names are trademarks of their respective owners. As an
ENERGY STAR
®
partner, Canon U.S.A., Inc. has determined that this product meets the
ENERGY STAR
®
guidelines for energy efficiency.