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172 Additional Information
Memory card cover is open
- The memory card cover was opened while the memory card was being accessed. Stop the
Wi-Fi function in use and end the Wi-Fi connection.
Multiple access points detected. Try the operation again.
- There are multiple access points sending out a WPS signal at the same time. Try the operation
again later or perform setup using the [WPS: PIN Code] or [Search for Access Points] option
(A 133).
No access points found
- The access point set in the camcorder could not be found.
- Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the
wireless signal. Try using the camcorder in a location farther away from such appliances.
- Make sure that you use the access point’s SSID for the camcorder’s Wi-Fi settings.
- If the access point is using MAC address filtering, enter the camcorder’s MAC address in the
access point’s configuration screen.
The access point is not compatible with UPnP
- A wireless router compatible with UPnP (Universal Plug and Play) could not be found on the
Wi-Fi network. Use a UPnP-compatible wireless router. If you are using a UPnP-compatible
wireless router, be sure to activate the UPnP protocol.
Unable to access configuration files
- Turn off the camcorder. After a short while, turn it on again. If the problem persists contact a
Canon Service Center.
Unable to complete WPS.
- Turn off the camcorder and access point. After a short while, turn them on again and try again.
If the problem persists, perform setup using the [Search for Access Points] option (A 136).
Unable to complete WPS. Try the operation again.
- Some wireless routers require pressing and holding the Wi-Fi Protected Setup (WPS) button.
For details, refer to the instruction manual of your access point.
- Make sure to touch [OK] on the camcorder’s screen within 2 minutes of activating the Wi-Fi
Protected Setup signal on the access point, whether by pressing the button or by entering the
PIN code.
Unable to connect
- Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the
wireless signal. Try using the camcorder in a location farther away from such appliances.
Unable to connect to the server
- The camcorder could not connect to the external server used for the Monitor while Out func-
tion. Make sure the access point is correctly connected to the Internet.
-Check that 1 > q > [Date/Time] is set to the correct date and time.
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