Canon VB101 Security Camera User Manual


 
Troubleshooting
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Message
%1
S023 The erase count for the on-board flash ROM exceeded the limit (err)
FlashROM erase count(%1)exceeded the limit
Erase count for the on-board flash ROM
Explanation
The erase count limit for the on-board flash ROM has been exceeded.
Response
Contact an authorized Canon service representative.
If you continue to write data after this error occurs, there is a risk of data corruption.
Remote firmware upgrade-related log messages
Message
Explanation
I001 Remote firmware upgrade write error (err)
cannot reboot as the firmware is broken
Reboot cannot take place because there is an error in the firmware that was written onto read-only memory during
the firmware remote upgrade. This error is not a transfer error and has not occurred as a result of a break in transfer.
This type of error occurs only when firmware is erased from the ROM or when firmware is written onto the ROM.
Response
Contact your local Canon service representative. There is a possibility that the flash ROM chip has been damaged.
Message
Explanation
I002 Application program is stopped because of the remote firmware upgrade (info)
application is halted for updating the firmware
The application program has been stopped so that the firmware can be installed remotely. All operations
that are underway will be discontinued, and new commands for WebView, picture recording and
external device output control will not be accepted until a reboot has been carried out.
Message
Explanation
I003 Remote firmware upgrade completed (info)
firmware is updated
The remote firmware upgrade process has been completed.
Message
Explanation
I004 Remote firmware upgrade time-out (warnning)
reboot as the firmware update time is out
A reboot has been carried out because the remote firmware upgrade process performed a time-out.
It occurs when communication with the client has been cut for more than 5 minutes due to network error etc.
Response
The VB101 has restarted, since remote firmware upgrade processing timed out. Depending
on the network error, this happens when communication from the client has stopped for at least
5 minutes or more.
Log Messages