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Problem Solving
This section gives you the basics for diagnosing and solving printer problems. First see
“Diagnosing Printer Problems” below to help determine what the cause of the
problem may be. Then see “Problems and Solutions” on page 62 for solutions to
common setup and software problems.
There are additional problem solving tips in the “Troubleshooting” section of your
electronic EPSON Stylus COLOR 900 Manual. If none of the suggested solutions
solve your problem, contact your EPSON dealer or see “Where To Get Help” on
page 69.
Diagnosing Printer Problems
You can diagnose some problems by checking the printer’s control panel lights, as
described below. It may also be helpful to try running a printer check; see page 61 for
instructions.
Checking the Control Panel Lights
power button
load/eject button
cleaning button
paper out light
color ink out light
black ink out light
power
light
basics.book Page 59 Friday, January 8, 1999 11:57 AM