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Problems and Solutions
Here are some basic troubleshooting tips if you have any problems setting up your
printer, installing software, or getting good print quality.
Problems Setting Up the Printer or Installing Its
Software
If you installed the ink
cartridges and the printer
started making noise . . .
■ The first time you install ink
cartridges, the printer must
charge its ink delivery system
for a couple minutes. Please
wait until charging is finished
(the
Ppower light stops
flashing) before you turn off the
printer. If you turn off the
printer while it is charging, it
will begin charging again the
next time you turn on the
printer and use more ink than
necessary.
■ Make sure the ink cartridge
clamps are locked down
completely and that no packing
material remains in the printer.
If your printer makes noise
when you turn it on or after it
has been sitting for a while . . .
Your printer is performing routine
maintenance.
If you’re having problems
installing the printer software . . .
■ Carefully follow the instructions
for installing the printer software
on the Start Here card.
■ Make sure your printer is turned
on and the printer cable is
securely connected to the printer
and computer.
■ Make sure you’ve closed all other
applications, including any
screen savers. Then try installing
the software again.
If you’re using the parallel port
on Windows 95, 98, or NT . . .
For maximum print speeds,
ECP/DMA mode on your
computer’s parallel port should be
enabled. See your computer
documentation or contact your
computer’s manufacturer for
instructions.
basics.book Page 62 Friday, January 8, 1999 11:57 AM