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Running a Printer Check
You can run a printer check to determine whether the problem comes from the
printer itself or some other source. Follow these steps to run the printer check:
1. Make sure both the printer and computer are turned off.
2. Disconnect the interface cable from the printer.
3. Make sure paper is loaded in the printer.
Load paper that’s at least 8.27 inches (210 mm) wide. This
prevents ink from spraying inside the printer and smudging
your printouts.
4. Hold down the
E load/eject button, then press and release the
Ppower button.
Continue holding down the
E load/eject button until the
Ppower light starts to
flash, then release it.
The printer prints one page showing its ROM version number, ink counter, and a
nozzle check pattern. Only the nozzle check pattern is shown below.
5. To end the check, turn off the printer after it prints the check page. Then
reconnect the interface cable and turn on your printer and computer.
■ If the results are satisfactory, the problem lies in your software settings, the
interface cable, or your computer.
■ If the check page does not print correctly, you may have a problem with
your printer. First try cleaning the print head (see page 48). Then try the
suggestions in “Problems and Solutions” on page 62 for more information.
basics.book Page 61 Friday, January 8, 1999 11:57 AM