Filter
Top Products
54
Epson America, Inc. Limited Warranty
What Is Covered: Epson America, Inc. (“Epson”) warrants to
the original retail purchaser that the Epson printer covered by
this limited warranty statement, if purchased and operated
only in the United States or Canada, conforms to the
manufacturer’s specifications and will be free from defects in
workmanship and materials for a period of one (1) year from
the date of original purchase. Epson also warrants that the
consumable photo cartridge enclosed with the printer will
perform to the manufacturer’s specified usage, which usage
may expire before the expiration of the limited warranty for
the Epson printer. For warranty service, you must provide
proof of the date of original purchase.
What Epson Will Do To Correct Problems: Should your
Epson printer prove defective during the warranty period,
please call the Epson Connection
SM
at (562) 276-7282 (U.S.)
or (905) 709-2567 (Canada) for warranty repair instructions
and return authorization. An Epson service technician will
provide telephone diagnostic service to determine whether
the printer requires service. If service is needed, Epson will, at
its option, exchange or repair the printer without charge for
parts or labor. If Epson authorizes an exchange for the
defective unit, Epson will ship a replacement printer to you,
freight prepaid, so long as you use an address in Canada or
the U.S. (excluding Puerto Rico and U.S. Possessions).
Shipments to other locations will be made freight collect. You
are responsible for securely packaging the defective unit and
returning it to Epson within five (5) working days of receipt of
the replacement. Epson requires a debit or a credit card
number to secure the cost of the replacement printer in the
event that you fail to return the defective one. If your printer
is being repaired, Epson will direct you to send your printer to
Epson or its authorized service center, where the printer will
be fixed and sent back to you. You are responsible for
packing the printer and for all costs to and from the Epson
authorized service center. When warranty service involves the
exchange of the printer or a part, the item replaced becomes
Epson property. The replacement printer or part may be new
or refurbished to the Epson standard of quality, and, at
Epson’s option, may be another model of like kind and
quality. Epson’s liability for replacement of the covered printer
will not exceed the original retail selling price of the covered
printer. Exchange products and parts assume the remaining
warranty period of your original product covered by this
limited warranty.
What This Warranty Does Not Cover: This warranty does
not apply to refurbished or reconditioned products. This
warranty covers only normal use in the United States and
Canada. This warranty is not transferable. This warranty does
not cover any color change or fading of prints or
reimbursement of materials or services required for
reprinting. This warranty does not cover damage to the Epson
product caused by parts or supplies not manufactured,
distributed or certified by Epson. This warranty does not cover
ribbons, ink cartridges or third party parts, components, or
peripheral devices added to the Epson product after its
shipment from Epson, e.g., dealer or user-added boards or
components. Epson is not responsible for warranty service
should the Epson label or logo or the rating label or serial
number be removed or should the product fail to be properly
maintained or fail to function properly as a result of misuse,
abuse, improper installation, neglect, improper shipping,
damage caused by disasters such as fire, flood, and lightning,
improper electrical current, software problems, interaction
with non-Epson products, or service other than by an Epson
PictureMate.book Page 54 Wednesday, August 18, 2004 2:48 PM