Filter
Top Products
58 Solving Problems
Red ) paper light
flashes and green P
power light flashes
If you’re printing on paper, it is jammed in the printer.
Press the
) paper button to eject the paper. If that
doesn’t work, turn off the printer, open the cover, and pull
the paper out from the front, including any torn pieces.
Then turn on the printer, reload paper, and press the
) paper button.
If you’re printing on a CD or DVD, the CD/DVD tray has
not ejected. Pull out the tray and press the
) paper
button.
Red H ink light flashes An ink cartridge is nearly expended. Check the message
that appears on your screen to determine which cartridge
is nearly expended or follow the instructions on page 46.
Make sure you have a replacement cartridge.
Red H ink light and
green P power light
are on
An ink cartridge is expended or not installed. Make sure
you have a replacement cartridge, then follow the steps
on page 46 to install it.
If you have just installed a new cartridge, it may be
incompatible with the printer or incorrectly installed.
Reinstall it or replace it with the correct cartridge, as
described on page 46.
Red
) paper and red
H ink lights flash rapidly
Paper is loaded for printing, but the CD/DVD tray guide is
open. If you want to print on paper, close the CD/DVD tray
guide. If you want to print on a CD or DVD, remove the
paper from the sheet feeder.
Green P power light is
on; red ) paper and
red H ink lights flash
alternately
An unsupported device is connected to the PictBridge
port. Only devices compatible with PictBridge or USB
DIRECT-PRINT can be connected to this port. See
page 42 for more information.
The P power light is
off; red
) paper and
red H ink lights flash
Paper may be blocking movement of the print head or the
printer may have an internal error. Turn off the printer,
then open the cover and remove any jammed paper or
other foreign objects. Wait a few seconds, then turn the
printer back on again. If the lights are still flashing, contact
Epson as described on page 71.
Lights Explanation