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Where To Get Help 71
Where To Get Help
Epson Technical Support
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at epson.com/support and select your product for
solutions to common problems. You can download drivers and documentation,
get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■ Product name (Epson Stylus Photo 1400)
■ Product serial number (located on the back of the Epson Stylus Photo 1400)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration
■ Description of the problem
Then call:
■ U.S.: (562) 276-7282, 6 AM to 8 PM, Pacific Time, Monday through Friday,
and 7
AM to 4 PM, Saturday.
■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through
Friday.
Toll or long distance charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper from an Epson authorized reseller.
To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can
purchase online at http://www.epsonstore.com (U.S. sales) or
http://www.epson.ca (Canadian sales).