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Chapter 7: Troubleshooting and Support 99
The camera
batteries will
not charge
(continued).
The batteries
are damaged
or bad.
NiMH batteries degrade over
time and can fail. If the camera
detects a problem with the
batteries, it will not start charging
or will stop charging prematurely.
Purchase new batteries.
Batteries are
not inserted
correctly.
Ensure that the batteries are
inserted correctly (see
page 10).
The camera
does not
respond
when I press
a button.
The camera is
turned off or
has shut down.
Turn on the camera, or turn it off
and then on again.
The camera is
connected to a
computer.
Most of the camera buttons do
not respond when the camera is
connected to a computer. If they
respond, it is only to turn the
Image Display on if it is off, or, in
some cases, turn the Image
Display off if it is on.
The batteries
are drained.
Replace or recharge the batteries.
The optional
memory card is
not a supported
card or is
corrupted.
Ensure that the memory card is
the proper type for your camera
(see Storage on page 145). If the
card is the proper type, turn off
the camera, remove the memory
card, turn on the camera, and see
if the camera responds when you
press a button. If so, then the card
is probably corrupted. Replace
the memory card.
Problem Possible cause Solution