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104 Data-transfer mode
The section covers minor problems with basic camera operation. For major problems or damage, or
if a problem continues to reoccur frequently, contact our service facility.
APPENDIX
TROUBLESHOOTING
105
Problem Symptom Cause Solution
Problem Symptom Cause Solution
The camera
will not work.
Nothing dis-
played on the
monitors.
The batteries are dead. Recharge batteries (p. 17).
Card-full warn-
ing appears on
the monitor.
Memory card is full and
unable to store an image
at the image-quality or
image-size setting on the
camera.
Insert a new memory card (p. 20),
delete some images (p. 34, 64), or
change the image-quality or
image-size setting (p. 44).
Card-locked
warning
appears on the
monitor.
Memory card is locked.
Unlock the memory card using
the write-protect switch (p. 108).
Pictures are
not sharp.
Subject is too close.
Make sure the subject is within
the autofocus range (p. 26) or use
the Super Macro (p. 31).
A special situation is pre-
venting the autofocus sys-
tem from focusing (p. 27).
Use the focus-lock function to
focus on an object at the same
distance as the subject (p. 26).
Focus signal is
red.
QUICKTIME SYSTEM REQUIREMENTS
To install QuickTime, follow the instructions in the
installer. QuickTime is not supplied with the camera
in all sales regions. Users can download the latest
version of QuickTime free of charge from the Apple
Computer web site: http://www.apple.com.
IBM PC / AT Compatible
Pentium processor-based PC
or compatible computer
Windows 98, Me, 2000, or XP.
128MB or more of RAM
Pictures are
not sharp.
Pictures are
taken in low-
light situations
without flash.
Slow shutter speeds result
in blurred images when
the camera is hand-held.
Use a tripod, change the camera
sensitivity to a higher setting (p.
48), or use the flash (p. 28).
Move closer to the subject or
change the camera sensitivity to
a higher setting (p. 48).
If the camera does not function normally, turn it off, remove and reinsert the battery, or unplug and
reconnect the AC adapter set. Always turn the camera off using the main switch otherwise the
memory card may be damaged and camera settings reset.
The subject is beyond the flash range
(p. 29, 49).
While using
flash, the pic-
tures are too
dark.
The rate of
capture is very
slow.
Processing
message may
appear.
Noise reduction is being
applied to the image data
because of slow shutter
speeds.
Use flash or shoot under brighter
conditions.
Shutter will not
release.
The CCD is being calibrated. Do not remove the battery during
calibration. This is not a defect and the camera turns off auto-
matically.
The monitor is
blank and the
indicator lamp
blinks.
Occasionally
the camera
does not turn
off immediate-
ly.