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F5
Troubleshooting
Technical Notes and Index
Flash does not fire.
• Flash is set to W (off).
• A shooting mode where flash cannot fire is selected.
• Another function that is set now is restricting the flash.
• The built-in flash does not fire when an external flash unit
(optional) is used.
• When shooting using Advanced Wireless Lighting
photography, set the group setting to Group A. When using
the built-in flash as the commander, set the channel of the
remote flash unit to 3 CH.
See the instruction manual of your Speedlight (external flash
unit).
57
64
79
87
87
The digital zoom is
not available.
•Off or Crop is selected for Digital zoom in the setup menu.
• When Scene auto selector, Portrait, Night portrait, Easy
panorama in Panorama, Pet portrait or 3D photography
is selected in scene mode, the digital zoom cannot be used.
• The digital zoom cannot be used when Zoom exposure is
selected in special effects mode.
• Other functions that restrict the use of digital zoom are set.
111
36, 36,
37, 41,
42, 43
46
79
Image size not
available.
• Another function that is set now is restricting Image size.
• When the scene mode is set to Easy panorama in
Panorama or 3D photography, the image size is fixed.
79
41, 43
No sound when
shutter is released.
•Off is selected for Shutter sound under Sound settings in
the setup menu.
•Sports, Museum or Pet portrait is selected in scene mode.
• Other functions that restrict the use of the shutter sound are
set.
•
Do not block the speaker.
111
37, 39,
42
79
2
AF-assist
illuminator does
not light.
Off is selected for AF assist in the setup menu. Even when Auto
is set, AF-assist illuminator may not light depending on the focus
area position or scene mode.
111
Pictures appear
smeared.
Lens is dirty. Clean lens. F13
Colors are
unnatural.
White balance does not match light source. 68, E33
Ring-shaped or
rainbow-colored
bands are seen on
the screen or the
shot image.
When the subject is backlit or when shooting with an extremely
bright light source in the display, such as in sunlight, ring-shaped
or rainbow-colored bands may appear on the image.
Change the position of the light source or remove it from the
display, and try shooting again.
–
The image taken
becomes grainy.
As the subject is dark, shutter speed is too slow or ISO sensitivity
is too high.
• Use flash.
• Specify a lower ISO sensitivity setting.
56
68, E31
Problem Cause/Solution
A