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TROUBLESHOOTING
Before contacting a Samsung authorised service centre, perform the following simple checks.
They may save you the time and expense of an unnecessary call.
Warning indicators and messages
Battery pack
Message Icon Informs that... Action
Low Battery - The battery pack is Almost discharged.
• Replace with a charged battery or connect the AC
power adaptor.
Low Battery
Connect AC adaptor and
try again
-
Delete, Copy and Move functions
are inoperable due to the exhausted
battery.
• Replace with a charged battery or connect the AC
power adaptor.
Check the authenticity of
this battery
-
The battery pack cannot pass
authenticity check.
• Check the battery’s authenticity and change to new
one.
• It is recommended that only genuine Samsung
batteries are used in this camcorder.
Storage media
Message Icon Informs that... Action
Memory full! *
There is not enough space to record
on built-in memory.
• Delete unnecessary files on the built-in memory.
• Back-up files to PC or another storage media and
delete files.
• Use a memory card.
Insert card
There is no memory card inserted in
the memory card slot.
• Insert a memory card.
• Use the built-in memory. *
Card Full!
There is not enough space to record
on memory card.
• Delete unnecessary files on the memory card.
• Back-up files to PC or another storage media and
delete files.
• Use the bulit-in memory. *
• Change memory card to another one has enough
free space.
• *: VP-HMX10A/HMX10C/HMX10CN/HMX10ED only
troubleshooting