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Self-diagnosis display
Five-digit display Cause and/or Corrective Actions
• You are using a battery pack that is not an “InfoLITHIUM”
battery pack.
c Use an “InfoLITHIUM” battery pack (p. 28, 315).
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at least
one hour to acclimatise (p. 321).
• The video heads are dirty.
c Clean the heads using the cleaning cassette (optional)
(p. 322).
•A malfunction other than the above that you can service has
occurred.
c Remove the cassette and insert it again, then operate your
camcorder.
c Disconnect the mains lead of the AC power adaptor or
remove the battery pack. After reconnecting the power
supply, operate your camcorder.
•A malfunction that you cannot service has occurred.
c Contact your Sony dealer or local authorised Sony service
facility and inform them of the 5-digit code
(example: E:61:10).
Your camcorder has a self-diagnosis display function.
This function displays the current state of your
camcorder as a 5-digit code (a combination of a letter
and figures) on the screen. If a 5-digit code is
displayed, check the following list of codes. The last
two digits (indicated by ss) differ depending on the
state of your camcorder.
LCD screen, Viewfinder or
Display window
C:04:ss
C:21:ss
C:22:ss
C:31:ss
C:32:ss
E:20:ss
E:61:ss
E:62:ss
E:91:ss
Self-diagnosis display
•C:ss:ss
You can service your camcorder
yourself.
•E:ss:ss
Contact your Sony dealer or local
authorised Sony service facility.
If you are unable to rectify the problem even if you try corrective actions a few times, contact your
Sony dealer or local authorised Sony service facility.
C:21:00