Canon 8599B001 Digital Camera User Manual


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Cover
PreliminaryNotesand
LegalInformation
Contents:
BasicOperations
AdvancedGuide
CameraBasics
SmartAuto
Mode
OtherShooting
Modes
PMode
Wi-FiFunctions
SettingMenu
Accessories
Appendix
Index
BasicGuide
PlaybackMode
Cover
AdvancedGuide
9
Appendix
Troubleshooting
If you think there is a problem with the camera, rst check the following.
If the items below do not solve your problem, contact a Canon Customer
Support Help Desk.
Power
Nothinghappenswhenthepowerbuttonispressed.
• Conrm that the battery is charged (=
11).
• Conrm that the battery is inserted facing the correct way (=
12).
• Conrm that the memory card/battery cover is fully closed (=
12).
• Dirty battery terminals reduce battery performance. Try cleaning the terminals with a
cotton swab and reinserting the battery a few times.
Thebatteryisdepletedquickly.
• Battery performance decreases at low temperatures. Try warming the battery a little
by putting it in your pocket, for example, ensuring that the terminals do not touch any
metal objects.
• If these measures do not help and the battery is still depleted soon after charging, it
has reached the end of its life. Purchase a new battery.
Thelensisnotretracted.
• Do not open the memory card/battery cover while the camera is on. Close the cover,
turn the camera on, and then turn it off again (=
12).
Thebatteryisswollen.
• Battery swelling is normal and does not pose any safety concerns. However, if battery
swelling prevents the battery from tting in the camera, contact a Canon Customer
Support Help Desk.
Display on a TV
CameraimageslookdistortedornotdisplayedonaTV(=
120).
Shooting
Cannotshoot.
• In Playback mode (=
14), press the shutter button halfway (=
30).
Strangedisplayonthescreenunderlowlight(=
30).
Strangedisplayonthescreenwhenshooting.
Note that the following display problems are not recorded in still images but are
recorded in movies.
• The screen may darken under bright light.
• The screen may icker under uorescent or LED lighting.
• Purplish banding may appear on the screen if you compose a shot that includes a
bright light source.
Nodatestampisaddedtoimages.
• Congure the [Date Stamp ] setting (
=
111
). Note that date stamps are not added to
images automatically, merely because you have congured the [Date/Time] setting (
=
41).
• Date stamps are not added in shooting modes (=
142) in which this setting cannot
be congured (=
41).
[h]ashesonthescreenwhentheshutterbuttonispressed,and
shootingisnotpossible(=
36).
[ ]isdisplayedwhentheshutterbuttonispressedhalfway(=
41).
• Set [IS Mode] to [Continuous] (=
69).
• Set the ash mode to [h] (=
68).
• Increase the ISO speed (=
60).
• Mount the camera on a tripod or take other measures to keep it still. In this case, you
should set [IS Mode] to [Off] (=
69).
Shotsareoutoffocus.
• Press the shutter button halfway to focus on subjects before pressing it all the way
down to shoot (=
30).
• Make sure subjects are within focusing range (=
146).
• Set [AF-assist Beam] to [On] (=
46).
• Conrm that unneeded functions such as macro are deactivated.
• Try shooting with focus lock or AF lock (=
66, 67).
NoAFframesaredisplayedandthecameradoesnotfocuswhenthe
shutterbuttonispressedhalfway.
• To have AF frames displayed and the camera focus correctly, try composing the
shot with higher-contrast subject areas centered before you press the shutter button
halfway. Otherwise, try pressing the shutter button halfway repeatedly.
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