Filter
Top Products
Troubleshooting
68
Printed Ruled Lines
are Displaced
Print Head is
misaligned
Align the Print Head. See “Aligning the Print Head” on page 60.
Print Quality not set
properly
Be sure to set the Print Quality setting to High in Windows, or Fine in
Macintosh.
1. Open the printer properties dialog box.
2. On the Main tab, click High for the Print Quality setting.
When you cannot choose the High setting or when the print quality does
not improve, select Custom, click Set and then adjust the Quality bar for
higher print quality.
1. Open the Print dialog box.
2. Select Quality & Media from the pop-up menu and then click Detailed
Setting.
3. Drag the Print Quality slide bar to Fine end.
Printed Paper Curls
or Ink Blots
Paper being used is
too thin
Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to
print images that have high color saturation.
Incorrect paper type
On the Main tab of the printer driver, ensure that the Media Type selected
matches the paper loaded.
In the Print dialog box of the printer driver, select Quality & Media from the
pop-up menu, and then ensure that the Media Type selected matches the
paper loaded.
Printed Surface is
Scratched/Back of
Paper is Smudged
Inappropriate paper
type is used
Check to see if the paper you are printing on is too thick or curled.
See “Print Media to Avoid” on page 4.
Note that smudging may occur at the top and bottom edges of the paper when
using Borderless Printing. Ensure that the paper you are using is compatible
with Borderless Printing.
Paper feed roller is
dirty
Clean the paper feed roller.
See “Paper Does Not Feed Properly” on page 72.
Inside of the printer is
dirty
If the inside of the printer is dirty, printed paper may be smudged. Periodically
clean the inside of the printer.
See “Cleaning the Inside of the Printer” in the
User’s Guide
.
Problem Possible Cause Try This