Filter
Top Products
Troubleshooting
80
Cannot print with
Automatic Duplex
Printing
Incorrect paper size
is selected
Check the Paper Size setting from within your application to ensure that it
matches the size of the paper loaded.
Check Paper Size on the Page Setup tab in the printer properties dialog box
(Windows) or the Page Setup dialog box (Macintosh) to ensure that it matches
the size of the paper loaded.
The sizes of media suitable for automatic duplex printing are Letter and 5" x 7"/
127.0 x 177.8 mm.
To print on both sides of the page manually, follow the procedure
below.
On the Page Setup tab, clear the Automatic check box. Then try printing again.
The manual duplex printing function cannot be used.
“Error No.: 300”
Printer is not ready Ensure that the POWER lamp lights green.
If the POWER lamp is off, turn the printer on.
The POWER lamp will flash green when the printer is initializing. Wait until the
POWER lamp stops flashing.
When the ALARM lamp is flashing orange, an error may have occurred in the
printer. For details on how to resolve the error, refer to “Handling Error
Messages” on page 77.
Printer is not
properly connected
Ensure that the printer is securely connected to the computer.
z If using a switching hub or other device, disconnect the printer
and reconnect it directly to the computer and try printing again.
If successful, the problem may have been with the device.
z There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Printer you want to
use is not selected
on the Printer pop-
up menu on the
Print dialog box
Select iP5200 on the Printer pop-up menu on the Print dialog box.
If iP5200 does not appear on the Printer pop-up menu, do the following to
confirm the printer settings:
1. Select Edit Printer List from the Printer pop-up menu on the Print dialog box.
The Printer List opens.
2. Ensure that the iP5200 is selected in the Printer List.
If iP5200 is not displayed in the Printer List, click Add to add the printer. For
details, refer to the Printer Setup Utility Help in the Mac Help.
“Error No.: 1700”
Waste ink absorber
almost full
The printer has a built-in waste ink absorber to hold the ink used during print
head cleaning, for example. This error message indicates that this ink absorber
is nearly full.
Press the RESUME/CANCEL button to clear the error so you can continue
printing. Before the waste ink absorber becomes completely full, contact the
Customer Care Center.
When you experience this error, you will need to call for servicing to replace the
waste ink absorber and to check the printer for proper operation.
“Error No.: 1851”
Inner Cover is open
when printing
starts
Close the Inner Cover, then press the RESUME/CANCEL button.
“Error No.: 1856”
Inner Cover is
opened while
printing
Close the Inner Cover, then press the RESUME/CANCEL button.
One page of the print data being sent at the time of the error will be erased, so
print that page again.
Problem Possible Cause Try This