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Troubleshooting
83
z PictBridge or Canon Bubble Jet Direct compatible digital cameras can be
connected to your printer for direct printing.
z This section describes errors that are indicated on Canon-brand PictBridge-
or Bubble Jet Direct-compatible cameras. The error messages and operations
may vary depending on the camera you are using.
For errors on non-Canon PictBridge-compatible cameras, count the number of
flashes (in orange) the ALARM lamp on the printer makes and check for the
cause of the error and take the appropriate action. For details, see “Handling
Error Messages” on page 77.
z Connecting a digital camera not compatible with PictBridge or Bubble Jet
Direct makes the ALARM lamp on your printer flash (in orange) nine times. In
such a case, unplug the cable connecting the camera to the printer.
z A communication time out occurs if printing takes a long time or if it takes too
much time to send data. This may stop printing. In such a case, disconnect
the cable between the printer and the camera, and reconnect it. Then, turn
the camera on, if it does not automatically turn on. If the problem is still
unresolved, select some other photo and check if it can be printed or not.
z Depending on the model or brand of your device, you may have to select a
print mode compliant with PictBridge before connecting the device.
You may also have to turn on the device or select Play mode manually after
connecting the device to the printer.
Perform necessary operations according to the instruction manual supplied
with your device.
z The print head nozzles may be clogged if printing becomes faint or colors are
incorrect. See “When Printing Becomes Faint or Colors are Incorrect” on page
46.
z If the paper is curled or its surface is scratched during printing, make sure
that you are using the correct type of paper. If this error occurs even when
you are using the correct type of paper, select Prevent paper abrasion on
Custom Settings in the printer driver. See “Print Results Not Satisfactory or
Contains Errors” on page 67.
z To disconnect the cable connected between the digital camera and printer,
follow the procedure below.
1. Disconnect the cable from the printer.
2. Turn off the digital camera.
3. Disconnect the cable from the digital camera.
When disconnecting the cable, be sure to hold the connector by its sides.
z For the errors indicated on the camera and their solution, also refer to the
user’s manual of the camera. For other troubles on the digital camera,
contact the manufacturer.