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Appendix
Camera will not
record
CF card not formatted
correctly
zFormat CF card.
J See Formatting a CF
Card (p. 139).
zIf reformatting doesn’t
work, the CF card logic
circuits may be damaged.
Contact the nearest
Canon Customer Support
Help Desk.
Cannot play back You attempted to play
back images shot with
another camera or
images edited at a
computer.
zComputer images can be
added to the camera using
the bundled software
program ZoomBrowser
EX or ImageBrowser.
See the ZoomBrowser
EX/ImageBrowser
Software User Guide
(PDF).
File name was changed
with a computer or file
location was changed.
zSet the file name or
location to the file format/
structure of the camera.
(See About File and
Folder Numbers (p. 120).)
Lens will not retract CF card/battery cover
opened with camera on
zClose the CF card/battery
cover, then turn off the
camera.
CF card/battery cover
opened while camera
was recording to CF card
(warning signal)
zClose the CF card/battery
cover, then turn off the
camera.
Battery pack
consumed quickly
Battery pack capacity
reduced because of
disuse for one year or
more after being fully
charged
zReplace the battery pack
with a new one.
Battery life exceeded zReplace the battery pack
with a new one.
Battery pack will not
charge
Battery life exceeded zReplace the battery pack
with a new one.
Problem Cause Solution