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4 Introduction
Where to Get HelpWhere to Get Help
If you purchased your PhotoPlus color photo scanner in
the United States or Canada, EPSON provides customer
support and service through a network of Authorized
EPSON Customer Care Centers. EPSON also provides the
following services when you dial (800) 922-891(800) 922-8911:1:
❙ EPSON technical information library fax service
❙ Product literature on current and new products
❙ Assistance in locating your nearest Authorized
EPSON Reseller or Customer Care Center
❙ Technical information on the installation,
configuration, and operation of EPSON products
❙ Customer relations.
You can purchase accessories for EPSON products from
EPSON Accessories at (800) 873-7766(800) 873-7766 (U.S. sales only). In
Canada, call (800) 922-8911(800) 922-8911.
You can obtain additional magnet supplies from
PrintPaks by calling (800) 774-6860. (800) 774-6860.
If you purchased your PhotoPlus color photo scanner
outside the United States or Canada, contact your
EPSON dealer or the marketing location nearest you for
customer support and service.
Software SupportSoftware Support
If you’ve tried the on-screen help and you still have
questions, call the number for the application you need
help with:
❙ PhotoPlus software ((800) 922-8911800) 922-8911
❙ Print Artist ((206) 644-4343206) 644-4343
❙ PrintPaks Magnet Kit (503) 295-6182(503) 295-6182
❙ CardScan (617)(617) 492-4200492-4200..
See the inside back cover for information about
additional support services for your software.
Electronic Support ServicesElectronic Support Services
If you have a modem, the fastest way to access helpful
tips, specifications, drivers, application notes, and
bulletins for EPSON products is through the online
services described below.
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