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HP PhotoSmart C500 Digital Camera User’s Guide 115
Chapter 6 - Troubleshooting and Maintenance
Problems and Solutions
Problem
ProblemProblem
Problem Solution
SolutionSolution
Solution
The camera is on but when I press a button, it
does not respond.
• The camera may be in sleep mode to conserve
battery power. Try pressing the flash or photo
quality buttons on the top of the camera.
• Try turning the camera off and then on again.
• Try unplugging the AC power adapter and
removing the NiMH batteries, and then reinstalling
them.
• Try removing all of the power sources, including
the coin battery.
I am trying to name a group but the camera is
not responding.
• Try using a different group name. The camera does
not accept group names that begin with BR or TL
(regardless of language) because these letters are
reserved for identifying Burst and Timelapse
photos on the memory card. There is an 8 character
limit on group names.