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122 xSeries 343 Hardware Maintenance Manual
International Warranty Service
If you travel with your server product or relocate it to a country where your server machine type is
sold, your server product might be eligible for International Warranty Service, which automatically
entitles you to obtain warranty service throughout the warranty period. Service will be performed
by IBM or by IBM resellers who are authorized to perform warranty service.
Service methods and procedures vary by country, and some services might not be available in all
countries. International Warranty Service is delivered through the method of service (such as depot,
carry-in, or on-site service) that is provided in the servicing country. Service centers in certain
countries might not be able to service all models of a particular machine type. In some countries,
fees and restrictions might apply at the time of service.
To determine whether your server product is eligible for International Warranty Service and to view
a list of the countries where service is available, go to http://www.ibm.com/pc/support/, and click
Warranty Lookup. Eligible IBM server products are identified by their four-digit machine types.
For more information about International Warranty Service, see Service Announcement 601-034 at
http://www.ibm.com/. Click Support & downloads, click Announcement letters, and click
Announcements search.IntheSearch by letter number only field, type 601- 034, and click
Search.
Purchasing Additional Services
During and after the warranty period, you can purchase additional services, such as support for
IBM and non-IBM hardware, operating systems, and application programs; network setup and
configuration; upgraded or extended hardware repair services; and custom installations. Service
availability and service name might vary by country or region.
For more information about these services, contact your IBM marketing representative.