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6-8
Potential connection problems
Here are some issues that might come up when attempting to connect your
camera to your computer and some ways to correct them:
Windows/DC220 DC260 Camera Communications
Problem Cause Solution
Computer cannot
communicate with the camera.
Camera power is off. Turn the camera on.
The Mode dial is not
set to Connect.
Set the camera’s Mode
dial to Connect.
Conflict with another
serial device, such as a
modem.
Refer to the serial
communication or
corresponding section
of your computer’s
modem, and/or
operating system’s
user’s guide.
Some Advanced
Power Management
utilities on laptops can
turn off ports to save
battery life.
See the Power
Management section
of your laptop’s user
guide to disable this
feature.
Camera is not
connected to serial
cable or cable is not
connected to the
computer’s COM port.
Connect serial cable to
camera and COM
port. See “Connecting
via a serial cable” on
page 6-3.
Infrared port is not
responding.
Check the computer’s
infrared connection.
Be sure that the
camera is on.
The BIOS has a
different port assigned
as the infrared port.
Change the port
setting in Camera
Properties to reflect
the port value assigned
in the BIOS.