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A-61169 July 2003 6-9
Message Description
Message
Action
Print head not present
An attempt was made to use the Document Printer and no print head is installed.
Be sure the cables are properly connected to the print head and printer board. Be
sure the print cartridge is installed in the print head assembly. See Chapter 4,
Document Printer and Patch Reader for procedures.
Message
Action
Rear image cal unsuccessful
The imaging calibration for the rear camera was unsuccessful. Clean the imaging
guides and retry calibration. See Chapter 5, Maintenance, “Cleaning the imaging
guides” for cleaning procedures.
Message
Action
Refeed document set
The documents are too close together as they enter the scanner. Replace the
separation roller tires and pre-separation pad. See Chapter 5, Maintenance for
instructions.
One or more documents that passed through the transport were not scanned.
Refeed all documents for which images were not obtained.
A hole or tear in the document triggered a false count on the exit sensor. Align
documents so that holes and tears do not pass beneath the left feed tire.
Message
Action
Replace lamps soon
You will need to replace all four lamps soon. See Chapter 5, Maintenance
regarding lamp replacement procedures.
Message
Action
S1 sensor is blocked
A document may be blocking the S1 sensor. Clear the paper path by following the
procedures outlined earlier in this chapter. See the diagram at the end of this
document for the approximate location of this sensor.
Message
Action
S2 sensor is blocked
A document may be blocking the S2 sensor. Clear the paper path by following the
procedures outlined earlier in this chapter. See the diagram at the end of this
document for the approximate location of this sensor.
Message
Action
Self-test failed
One of the scanner subsystems failed self-test. The subsystem’s functionality will
not be available. Turn the power off and on again and perform another self-test. If
the problem persists, call Service.
Message
Action
Self-test passed
Informational message. The self-test performed was successful.
Message
Action
Sequential count overflow
The sequential count overflowed. Reconfigure the scanner to allow a larger value
for sequential count.
Message
Action
Settings conflict
Conflicting or unacceptable settings have been downloaded to the scanner. For
example, if you attempt to set a 200 dpi bi-tonal front with a 300 dpi bi-tonal rear or
if you try to enable color scanning on a Kodak i810 or i830 Scanner.