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Self diagnosis
Picture Test
If you think you have a picture problem, perform the picture test. Check the color pattern on the screen to see if the problem
still exists.
1.
Press and hold the button for more than 5 seconds.
“Self Diagnostic Test” appears on the screen.
2.
Press the ▲ or ▼ button to select “Picture Test”, then press the ENTER
button.
“Does the problem still exist with this test pattern?” appears on the
screen.
3.
Press the ◄ or ► button to select “Yes” or “No”.
If the test pattern does not appear or there is noise in the test pattern,
select “Yes”.
If the test pattern is properly displayed, select “No”.
Yes: There may be a problem with the TV. Contact the Samsung Call
center at 1-800 SAMSUNG.
No: There may be a problem with your external equipment. Please
check your connections. If the problem still persists, refer to the external
device’s user manual.
•
•
Sound Test
If you think you have a sound problem, please perform the sound test. You can
check the sound by playing a built-in melody sound through the TV.
1.
Press and hold the button for more than 5 seconds.
“Self Diagnostic Test” appears on the screen.
2.
Press the ▲ or ▼ button to select “Sound Test”, then press the ENTER
button.
“Does the problem still exist with this sound test?” appears on the screen.
3.
Press the ◄ or ► button to select “Yes” or “No”.
If during the sound test you can hear sound only from one speaker or
from no speaker at all, select “Yes”.
If you can normally hear the sound from the speakers, select “No”.
Yes: There may be a problem with the TV. Contact theSamsung Call
center at 1-800-SAMSUNG.
No: There may be a problem with your external equipment.Please
check your connections. If the problem still persists, refer to the external
device’s user manual.
•
•
If you hear no sound from the TV’s speakers, before performing the sound
test, make sure “Select Speaker” is set to “TV speaker” in the Sound
menu.
The melody will be heard during the test even if “Select Speaker” is set to
“External Speaker” or the sound is muted by pressing the MUTE button.
If headphones are connected, the test melody will play through the headphones.
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Self Diagnostic Test
Picture Test
Sound Test
ExitEnter
Model No. xxxxxxxxxxxxxx
Move
Self Diagnostic Test
Picture Test
Sound Test
ExitEnter
Model No. xxxxxxxxxxxxxx
Move
Does the problem still exist with this test pattern?
Yes
No
Does the problem still exist with this sound test?
Yes
No
TV
SET RESET
VCR DVD STB
TV
SET RESET
VCR DVD STB
BN68-01691A-00Eng.indb 74 2008-07-18 �� 10:24:44